A verdict you can't check is just an opinion delivered confidently. So here is where the numbers come from, what they are actually worth, and where this method is weak.
Every number in your report is computed by one deterministic function from the inputs you typed. Nothing is generated by a language model. The comparison bands are curated industry ranges — not your data, and not an audited dataset.
Stage-level unit economics assigns cost and value to each stage of the AARRR funnel (Acquisition, Activation, Retention, Revenue, and Referral) instead of relying on a single blended LTV:CAC ratio. It shows exactly where your funnel leaks money and which lever reduces CAC fastest.
A 3:1 LTV:CAC ratio looks healthy on a board slide. But the same ratio can hide a funnel that converts visitors well and then loses most signups before they ever see value. You're paying to acquire users who never activate, and a single blended number can't tell you that.
Metric | What it measures | Formula |
|---|---|---|
CAC | Cost to acquire one paying customer |
|
ARPA | Average monthly revenue per account |
|
Gross margin | Revenue left after cost of service |
|
LTV | Gross margin a customer generates over their lifetime |
|
CAC payback | Months to recover CAC |
|
Dave McClure's AARRR framework breaks the customer journey into five stages:
Stage | Question | Primary metric |
|---|---|---|
Acquisition | Where do users come from? | Visitors, signup conversion |
Activation | Do they reach first value? | Activation rate, time-to-value |
Retention | Do they come back? | Churn, cohort retention, NRR |
Revenue | Do they pay? | Paid conversion, ARPA |
Referral | Do they bring others? | K-factor, referral share |
AARRR works best alongside a North Star Metric: the North Star defines where you're going, and AARRR shows where the path breaks.
Track cost per signup (S&M / signups) to judge the top of the funnel, and CAC by channel to allocate budget. A channel with cheap signups and poor downstream conversion is often the most expensive channel you have.
Cost per activated user = S&M / activated users. An activated user has hit your aha moment: created a first report, connected an integration, or invited a teammate.
If cost per signup is low but cost per activated user is high, you don't have a marketing problem. You have an onboarding problem, and more ad spend won't fix it.
Customer lifetime is derived from churn: lifetime = 1 / monthly churn. At 3% monthly churn, the average customer stays ~33 months.
Pair logo churn with gross revenue retention (GRR) and net revenue retention (NRR). NRR above 100% means expansion revenue from existing customers outpaces what you lose to churn and downgrades, which dramatically increases real LTV. Always segment by cohort (signup month, channel, plan).
Always calculate LTV on gross margin, not revenue. A $99/month customer at 80% gross margin is worth $79.20/month to your business, not $99. Revenue-based LTV is one of the most common ways founders overstate their economics.
Referred customers arrive at near-zero acquisition cost, which lowers blended CAC. Compare:
CAC without referrals = S&M / funnel customersBlended CAC = S&M / (funnel + referral customers)The gap between the two is the dollar value of your referral loop.
Stage | Calculation | Result |
|---|---|---|
Acquisition | 4,000 × 10% = 400 signups | Cost per signup $50 |
Activation | 400 × 40% = 160 activated | Cost per activated user $125 |
Revenue | 160 × 20% = 32 customers | CAC = $625 (paid CAC only $375) |
Revenue | $99 × 80% = $79.20 margin/month | Payback = 7.9 months |
Retention | 1 / 3% = 33.3 months | LTV ≈ $2,640 |
Summary | $2,640 / $625 | LTV:CAC = 4.2:1 ✅ |
Paid CAC ($375) is 40% lower than fully loaded CAC ($625). Judge your business on ad spend alone and you'll think it's far healthier than it is.
Raise activation from 40% to 50% with the same budget:
Getting the same result through acquisition would require 25% more traffic at the same spend. For most B2B products, fixing onboarding is cheaper than cutting traffic costs by a quarter.
Activation ↓ / Paid conversion → | 15% | 20% | 25% |
|---|---|---|---|
40% | $833 | $625 | $500 |
50% | $667 | $500 | $400 |
60% | $556 | $417 | $333 |
Cost per signup = S&M / signups
Cost per activated user = S&M / activated users
Fully loaded CAC = total S&M / new paying customers
Paid CAC = ad spend / paid-channel customers
Monthly margin/customer = ARPA × gross margin
CAC payback (months) = CAC / monthly margin per customer
Customer lifetime = 1 / monthly churn
LTV = monthly margin × lifetimeLTV:CAC = LTV / CAC
The 3:1 rule originated with David Skok of Matrix Partners around 2010, based on observations of mature public SaaS companies at steady state. In 2026, it's a floor, not a target. Foundry CRO
Per the 2026 Aleph × Benchmarkit report (FY2025 actuals):
Benchmark within your ACV band, not against the headline median.
Metric | Our example | Market median | Top quartile | Position |
|---|---|---|---|---|
LTV:CAC | 4.2x | 4.1x | 7.8x | ✅ At median |
CAC payback | 7.9 months | 16 months | ≤ 6 months | ✅ 2x faster than median |
This is a typical low-ACV profile: fast payback, but LTV:CAC only at market level. The biggest upside is in Retention, because cutting monthly churn from 3% to 2% lifts LTV:CAC to ~6.3x.
Unit economics also works in reverse. Start from a revenue target and walk back up the funnel:
Against today's $20,000 of S&M spend, that's a ~$11,600 gap. The alternative: at current traffic and budget, activation would need to rise to ~63%. Now you have a concrete product-vs-marketing decision instead of a hopeful spreadsheet.
Our template calculates everything in this guide automatically:
Works in Excel and Google Sheets.
Sources
This is the line we do not cross. Arithmetic lives in one deterministic module; the language layer exists only to explain what that module produced. A model that both computes and narrates can talk itself into a number, and you would have no way to tell. In the current build the wording is templated and deterministic as well — there is no model in the loop yet.
Naming the soft spots is not a disclaimer — it is the reason the rest is worth reading.
No. It is an outside read on whether a number is plausible, given ranges from comparable companies. Treat it as a second opinion before a decision, not as the decision.
Not yet. Per-band provenance labels are being built; until they ship, assume every band is directional. If that is not good enough for your decision, it should not be — and we would rather you know now.
Not today. If we ever do, it will be anonymous aggregation, labelled own-data with the sample size shown — never your figures exposed to anyone else.
Coverage and provenance are separate axes, and we are honest that breadth currently costs us depth of sourcing. The plan is to anchor one vertical with real citations and let the others earn their sources over time, rather than quietly present estimates as facts.
No spreadsheet, no card. The verdict first, the numbers underneath it.
Run the report